Contact us
The best way to reach us is via email. Please respond to the most recent email you received.
Can't find your email?
Please keep in mind we receive a lot of emails.
On average, it takes five business days to respond. We appreciate your patience.
Find more information about your coverage
here
.
Contact your claim handler
We’re here to help. Fill in the form below and your dedicated claim handler will get back to you as soon as possible.
Your claim ID*
Please check your claim reference
The claim reference number begins with 2 letters and ends with 5 digits. For example: AB12CDE34567. You can find it in the subject of all our emails to you regarding your claim.
Your email address*
Important: Use the same email address that you used for your claim submission.
Choose your topic*
Choose your topic
I want an update on my claim
I want to confirm that Qover received my email and/or document
I want to know more about the claims process
I want to confirm the documents I need to provide
I have not yet received the approved payment amount, and the indicated timeframe has passed
I want to clarify details about my claim
I need to change my contact details
I need personalised assistance with my claim
Optional comment
* This is a mandatory field
Submit
Thank you for your message. We will get back to you shortly.
This claim does not exist.
Enter a correct claim reference - you can find it back in the emails that you received from Qover.
Can't find the most recent email we sent?
Please send an email to
claims@claims.qover.com
, including your claims reference number in the subject line.
The claims reference number begins with 2 letters and ends with 5 digits. For example: AB12CDE34567
Looking for even more information?
You can reach us by phone, Monday to Friday, from 9am to 6pm CEST. We are closed on the weekends and during official Belgian holidays.
You can reach us at
+447897033226
or
+32460231714
.
Please keep in mind that our phone support is only available in English.