This service now complements the mortgage loan simulator and tenant protection offering on Immoweb Protect, as well as reinforces Immoweb’s mission to become a 360-degree real estate service offering full support to its users.
This news follows the announcement that BNP Paribas Cardif Belgium and Qover have teamed up to redesign the customer journey for the flagship product ‘Mortgage Payment Protection Insurance’ aimed at homeowners, with online bank Keytrade Bank as the first partner to benefit from it.
The insurance solution – available online on Immoweb Protect – is designed to benefit private homeowners looking to protect their property. In line with Immoweb's mission, the easy-to-use tool is intended to be widely accessible: it’s available in French, Dutch and English, with additional customer service options in Italian and Spanish.
New and exclusive to the home insurance market, the solution will feature a multilingual chatbot called ‘Billy’, which will help users choose the most suitable coverage for their needs.
Head of Immoweb Financial Services Ronak Ahmaldoo explains:
‘In order to offer our users the most qualitative insurance, we have opted for a broad “all risks” coverage, where all risks are covered except those explicitly excluded. This is more straightforward and transparent for the user – if the exclusion is not indicated, it’s simply covered. The user can also personalise their guarantees thanks to the additional options offered. We are thrilled to work with Qover once again. The results of the previous insurance programs have made us – and our clients – happy!’
Quentin Colmant, CEO and Co-founder of Qover says:
‘Building on the success of our common “tenant insurance” solution – which resulted in more than 260,000 online simulations and thousands of contracts sold – we are thrilled to accompany Immoweb on this project, which perfectly aligns with its mission to deliver innovative services to its users. Our promise? A new insurance solution that meets the needs of homeowners looking for fast and easy insurance, quality coverage, transparency, and super responsive and multilingual customer service.’
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