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Embedded insurance orchestration: the modular insurance fabric to fuel business growth

Thursday 6 october 1:00 PM CEST
Hosted by Parker Crockford
Chief Commercial Officer - Qover
Atul Chaudrie
Chief Commercial Officer
Timm Schipporeit
Partner
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Sleek e-bike insurance for a sleek brand

Veloretti’s urban cyclists commute in style across the Netherlands, Belgium and Germany. And the company’s first electric bikes are no exception. The state-of-the-art e-bikes – available in two designs: IVY and ACE – are powerful, and maintain the brand’s classic design.

With the launch of these new, more expensive bikes, Veloretti wanted a way to reassure its customers and give them peace of mind if their bike is stolen or damaged.

‘We want to unburden [our] customers,’ said Veloretti COO & CFO Jitse Rupp. ‘Insurance is an important add-on that can help reassure customers when buying an expensive bike. It could be that extra nudge when deciding to buy it!’

‘We want to unburden customers. Insurance is an important add-on that can help reassure customers when buying an expensive bike. It could be that extra nudge when deciding to buy it!’

Jitse Rupp – Veloretti COO & CFO

‘We needed a partner that could offer an all-in-one package to our customers, and with whom we could easily integrate everything into our website.’

Jitse Rupp – Veloretti COO & CFO

All-in-one bike insurance at checkout

Not only that, but the brand wanted a comprehensive solution that was aligned with its sleek UX, so it needed an embedded insurance product that was completely integrated with its online store.

‘We needed a partner that could offer an all-in-one package to our customers,’ Jitse said. ‘And with whom we could easily integrate everything into our website.’

E-bike theft insurance with 50%+ conversion rate

At Qover, we offered an insurance solution that was hard to pass up: our streamlined insurance during checkout was expected to have a 50% conversion rate – and Veloretti saw it firsthand.

When Veloretti customers check out, they can choose the premium package (including Qover’s insurance) for a one-time payment of €120 (which equals €10 a month). It includes theft and damage coverage as well as roadside assistance in select countries.

‘Making the purchase [process] as smooth as possible certainly helps at checkout,’ Jitse said. ‘With Qover’s flexibility and ambition, they helped us provide the best experience for our customers.’

What’s more, Qover’s e-bike insurance is Pan-European and future-proof: as Veloretti expands, we scale with them – ultimately giving their customers, as Jitse puts it, that ‘never-having-to-worry feeling.’ 

‘Making the purchase process as smooth as possible certainly helps at checkout. With Qover’s flexibility and ambition, they helped us provide the best experience for our customers.’

Jitse Rupp – Veloretti COO & CFO

Related solutions

Blog post

How Veloretti uses embedded insurance to reassure e-bike customers

Industry
Bike
Words by
Time to read
Last updated
January 17, 2022
In a nutshell
Young woman rides Veloretti e-bike
Dutch bike brand Veloretti launched its first e-bike in 2021.

The challenge: Sleek e-bike insurance for a sleek brand

Veloretti’s urban cyclists commute in style across the Netherlands, Belgium and Germany. And the company’s first electric bikes are no exception. The state-of-the-art e-bikes – available in two designs: IVY and ACE – are powerful, and maintain the brand’s classic design.

With the launch of these new, more expensive bikes, Veloretti wanted a way to reassure its customers and give them peace of mind if their bike is stolen or damaged.

‘We want to unburden [our] customers,’ said Veloretti COO & CFO Jitse Rupp. ‘Insurance is an important add-on that can help reassure customers when buying an expensive bike. It could be that extra nudge when deciding to buy it!’

Not only that, but the brand wanted a comprehensive solution that was aligned with its sleek UX, so it needed an embedded insurance product that was completely integrated with its online store.

‘We needed a partner that could offer an all-in-one package to our customers,’ Jitse said. ‘And with whom we could easily integrate everything into our website.’


Qover's bike insurance is fully integrated into Veloretti's sleek UX.

The solution: E-bike theft insurance with 50%+ conversion rate

At Qover, we offered an insurance solution that was hard to pass up: our streamlined insurance during checkout was expected to have a 50% conversion rate – and Veloretti saw it firsthand.

When Veloretti customers check out, they can choose the premium package (including Qover’s insurance) for a one-time payment of €120 (which equals €10 a month). It includes theft and damage coverage as well as roadside assistance in select countries.

‘Making the purchase [process] as smooth as possible certainly helps at checkout,’ Jitse said. ‘With Qover’s flexibility and ambition, they helped us provide the best experience for our customers.’

What’s more, Qover’s e-bike insurance is Pan-European and future-proof: as Veloretti expands, we scale with them – ultimately giving their customers, as Jitse puts it, that ‘never-having-to-worry feeling.’