Legal notices

Qover SA/NV (in short Qover), with registered office at Rue des Palais 44, 1030 Schaerbeek, RPR 0650.939.878, is registered as insurance agent nr. 115284A at the register of insurance intermediaries held by the Financial Services Market Authority.

The Financial Services Market Authority (in short FSMA) is responsible for supervising the financial markets and listed companies, authorising and supervising certain categories of financial institutions, overseeing compliance by financial intermediaries with codes of conduct and supervising the marketing of investment products to the general public, as well as for the ‘social supervision’ of supplementary pensions. The FSMA has its registered office at 1000 Brussel, Congresstraat 12-14.

The register of insurance intermediaries of the FSMA can be consulted online at www.fsma.be.

All pre-contractual relations with our consumers are based upon the Belgian Insurance Law of 4 April 2014 and the Code of Economic Law. Qover will hold a copy of your insurance contract for archiving purposes. You’re always entitled to access this information upon request to contract@qover.be.

The information and other data published and made accessible through this site are purely informative. For this reason, Qover will in no way be held responsible for any periods of unavailability of service or for any typos and inconsistencies in the structure of the content. All content included on this website is intended for information only.

The general terms & conditions of the insurance products offered by Qover can be consulted online at the product configuration page of each product.

Qover has a policy on conflicts of interest and a remuneration policy, which can be consulted online on our Conflict of Interest page.

You can communicate with us in Dutch, French or English, by the following means:
  • in writing: our address is rue des Palais 44 – 1030 Brussels
  • by phone: our general phone number is +32 2 588 25 50
  • Sending an email to claims@qover.be with all relevant and required documents in the attachment
  • via the contact form on our website