Rider sickness

Coverage at a glance

We cover riders if they’re ill and can't work anymore.

Worry-free riding

It’s unavoidable: everyone gets sick sometimes. And when that happens, delivery workers shouldn’t have to worry about their livelihood.

That’s why we designed sickness coverage specifically designed to meet the needs of riders – so if they’re unable to work, they can rest easy knowing you have their back.

What’s covered

Benefits up to 15 days

Up to €35 per day fixed benefit

Paid retroactively from day 1

Including musculoskeletal and mental illnesses

Eligibility

Your riders need a doctor's certificate.
They must have delivered at least 30 orders in the last 8 weeks.
No more than 2 claims in a 12-month period.
In France, you must be affiliated with the social security system.

What’s not covered

Sickness due to the COVID/pandemic, in Belgium & Ireland
Illnesses with pre-existing conditions
Substitutes
Back problems, in Belgium & Ireland
Psychiatric conditions and burn out, in France

Live in France with

Live in Belgium and Ireland with

Featured case study

'Our couriers are free to choose when, where and if they want to work. We want to ensure that each of them enjoys optimal security throughout their experience with Deliveroo. Thanks to our partnership with Qover, we offer an insurance solution that reflects the flexible business of our independent partners: innovative guarantees that meet the needs they express to us on a daily basis.'