Increased buyer confidence
We've all received a parcel or bought an item that wasn't exactly how we envisioned. But it can be challenging to get a refund.
Retailers have different, and sometimes complex, return policies and reimbursement criteria. Not to mention more brands are starting to charge for return shipping.
If this ever happens, we've got your customers' backs! This insurance is designed to help your customers get a refund – whether on the item or shipping fee itself – when a retailer won't provide one.
This is particularly helpful for items like electronics, which have shorter return timeframes and may not be eligible for returns after the package is opened.