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PurchaseRefund protection

Increase usage

Help your users get the refund they deserve.

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woman with refund protection shopping online

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woman with refund protection receiving online orders

Increased buyer confidence

We've all received a parcel or bought an item that wasn't exactly how we envisioned. But it can be challenging to get a refund. Retailers have different, and sometimes complex, return policies and reimbursement criteria.

If this ever happens, we've got your customers' backs! With refund protection, your users can shop with confidence knowing that the items they purchase are covered using their account.

This insurance is designed to help your customers get a refund when a retailer won't provide one. This benefit is particularly helpful for items like electronics, which have shorter return timeframes and may not be eligible for returns after the package is opened.
person uses bank card to buy more with refund protection

More banking transactions

By including insurance products in your offering, you increase your ability to create value for your customers and your business.

A product such as refund protection encourages users to use their account to protect their purchases. The more they use their account, the more coverage they get. It's a win-win!

Your customers enjoy peace of mind, while you increase banking transactions.

New customer acquisition

Insurance plays an important role as many FinTechs seek to achieve profitable organic growth.

By integrating insurance into your strategy, you have the potential to capture the interest of new users and set yourself apart from the competition with useful insurance for everyday life.

In surrounding ourselves with leading insurance companies, we have the ability to negotiate the best conditions at the best price, anywhere in Europe.

Product features tailored for you

API & Integration
Easily embed insurance into your UX using our custom APIs, powering global cover through a single integration.
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Claims management
Easy digital claims processing with quick payouts and human service.
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Insurance solutions
Explore a range of embedded insurance solutions that suit the needs of your business and customers.
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Partnerships & support
Get advice from our industry experts and ensure your customers are in the best hands with our multilingual customer support.
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Risk carrier setup
Choose from our network of risk carriers or opt for a modular setup that works with your current one, with the flexibility to switch providers for the best cover, price and service.
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Data, analytics & reports
Track your program's performance with a real-time dashboard and gain insights into how to get the most out of your insurance solutions.
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High-growth companies powered by Qover

“Qover’s understanding of the complex needs of a full-growth FinTech, its deep insurance and technology expertise, and its agile and collaborative approach are uniquely complementary to how we work at Revolut. Qover is one of the only players capable of providing us with a global solution”
Nikolai Storonsky
CEO & Co-founder of Revolut
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“Our couriers are free to choose when, where and if they want to work. We want to ensure that each of them enjoys optimal security throughout their experience with Deliveroo. Thanks to our partnership with Qover, we offer an insurance solution that reflects the flexible business of our independent partners: innovative guarantees that meet the needs they express to us on a daily basis.”
Mathieu de Lophem
Former CEO of Deliveroo Belgium
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“At Canyon, we are very much focused on our relationship with the customer, and this integration with Qover only strengthens that. The customer experience does not end with the bike being delivered to the customer's doorstep, so it’s very important to have a partner that can help us roll out an insurance product globally with one integration.”
Christian Steyer
Head of Customer Solutions at Canyon
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"Qover’s understanding of the complex needs of a full-growth FinTech, its deep insurance and technology expertise, and its agile and collaborative approach are uniquely complementary to how we work at Revolut. Qover is one of the only players capable of providing us with a global solution."
Nikolay Storonsky
CEO & Co-founder of Revolut
Read story
“At Canyon, we are very much focused on our relationship with the customer, and this integration with Qover only strengthens that. The customer experience does not end with the bike being delivered to the customer's doorstep, so it’s very important to have a partner that can help us roll out an insurance product globally with one integration.”
Christian Steyer
Head of Customer Solutions at Canyon
Read story
“Our couriers are free to choose when, where and if they want to work. We want to ensure that each of them enjoys optimal security throughout their experience with Deliveroo. Thanks to our partnership with Qover, we offer an insurance solution that reflects the flexible business of our independent partners: innovative guarantees that meet the needs they express to us on a daily basis.”
Mathieu de Lophem
Former CEO of Deliveroo Belgium
Read story

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