Refund protection

Helping FinTechs build up engagement and usage

Get in touch

Why Purchase Protection?

Unlocking the potential of insurance for your business

Peace of mind for your users

With Purchase Protection, your customers can shop with confidence knowing that the items they purchase are protected using their bank account. 

This insurance is designed to cover online and offline purchases made by your clients with their bank account. In the case of accidental damage, the insurance covers the cost of repairs or the purchase price of the insured product. In the event of theft, the purchase price of the product is also protected by the policy.

Increased banking transactions

By including insurance products in your offering, you increase your ability to create value for your customers and your business.

A product such as Purchase Protection encourages your users to use their bank account to protect their purchases. The more they use their account, the more coverage they get. It's a win-win! Your customers enjoy peace of mind, while you increase banking transactions.

Capturing the interest of new users

Insurance has an important role to play as many FinTechs seek to achieve profitable organic growth.

By integrating insurance into your strategy, you have the potential to capture the interest of new users and set yourself apart from the competition with useful insurance for everyday life.

By surrounding ourselves with leading insurance companies, we have the ability to negotiate the best conditions at the best price anywhere in Europe.

Why refund protection?

Unlocking the potential of insurance for your business

Increased buyer confidence

We've all received a parcel or bought an item that wasn't exactly how we envisioned. But it can be challenging to get a refund. Retailers have different, and sometimes complex, return policies and reimbursement criteria.

If this ever happens, we've got your customers' backs! With refund protection, your users can shop with confidence knowing that the items they purchase are covered using their bank account.

This insurance is designed to help your customers get a refund when a retailer won't provide one. This benefit is particularly helpful for items like electronics, which have shorter return timeframes and may not be eligible for returns after the package is opened.

Increased banking transactions

By including insurance products in your offering, you increase your ability to create value for your customers and your business.

A product such as refund protection encourages users to use their bank account to protect their purchases. The more they use their account, the more coverage they get. It's a win-win! Your customers enjoy peace of mind, while you increase banking transactions.

New customer acquisition

Insurance plays an important role as many FinTechs seek to achieve profitable organic growth.

By integrating insurance into your strategy, you have the potential to capture the interest of new users and set yourself apart from the competition with useful insurance for everyday life.

By surrounding ourselves with leading insurance companies, we have the ability to negotiate the best conditions at the best price, anywhere in Europe.

A Pan-European solution, with a single technical integration

We make it easy to offer insurance anywhere in Europe

Insurance product active in 32 countries

Austria
Belgium
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Gibraltar
Greece
Hungary
Iceland
Ireland
Italy
Latvia
Liechtenstein
Lithuania
Luxembourg
Malta
Netherlands
Norway
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
United Kingdom

Purchase Protection

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Bodily injuries

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Damage to goods

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Legal defence


Liability for bodily injury and/or accidental damage

Liability for damage to goods

Pure financial loss

Legal defence

INDEMNITY UP TO
€5,000,000
per claim per year
€5,000
per claim per year
€250,000
per claim per year
€7,500
per claim per year
EXCESS
€150 for material and immaterial damage
No excess for bodily injury
10% min €100
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Support center

We support your clients

Refund protection provides a refund on purchases where the retailer won't take an eligible item back. This insurance product is active in 33 countries in Europe.
Curious to learn more? Feel free to contact us or to read the General Policy Conditions and the Insurance Product Information Document available for the UK as an example.

Get in touch

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